catalog loyalty
Ship Faster/Build Loyalty

Ship Faster/Build Loyalty

Jun 13, 2016

Expectations around faster package delivery are getting more competitive every year, and today’s consumers want products faster than ever before. Is it a realistic expectation to cater to these ever increasing needs of consumers? We think it is. Consumers are...

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Fridays Catalog Tip of the Week – Follow Up after the Sale

Fridays Catalog Tip of the Week – Follow Up after the Sale

Apr 22, 2016

We all want loyal customers, but we are loyal to them? Do most catalogers really engage customers like we should? Recently, I rented a car and 24 hours later the rental company called me to see if I was satisfied with the customer service at their front desk, and...

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