According to the U.S. Postal Service, it has maintained a an average mailpiece delivery time of 2.7 days across the network – consistent with first quarter results – despite East Coast storms affecting air and ground transportation.
Second quarter service performance scores covering the period Jan.1 through Jan. 14 included:
- First-Class Mail: 86.6 percent of First-Class Mail delivered on time against the USPS service standard, a decrease of 3 percentage points from the first quarter.
- Marketing Mail: 91.7 percent of Marketing Mail delivered on time against the USPS service standard, consistent with performance from the first quarter.
- Periodicals: 80.8 percent of Periodicals delivered on time against the USPS service standard, consistent with performance from the first quarter.
It has been one of the goals of the Postal Service’s Delivering for America plan, to meet or exceed 95 percent on-time service performance for all mail and shipping products once all elements of the plan are implemented.
The overall mission of the 10-year plan is to achieve financial sustainability and service excellence. Service performance is defined by the Postal Service as the time it takes to deliver a mailpiece or package from its acceptance into its system through its delivery, as measured against published service standards.
Some of the strategies proposed in the plan to enhance performance include:
- Implementing best-in-class mail and package processing
- Fully optimizing surface and air transportation networks
- Investing in new delivery vehicles
- Modernizing the post office network
- Creating a stable and empowered workforce
You can read the entire Delivery for America plan here.
For more updates on the U.S. Postal Service performance, you can visit their newsroom for the latest national news.
