What is Informed Delivery?

Informed Delivery is a free service offered by the United States Postal Service (USPS) that provides you with a sneak peek of your incoming mail and package status.

How Does Informed Delivery Work?

Sign Up: To get started, create an account on the USPS website using your personal or business credentials. This account will be your gateway to accessing Informed Delivery features.

Verify Your Identity: Protect your privacy by verifying your identity and address. This step ensures that only authorized users can access the service.

Receive Notifications:

Daily Digest Emails: Each morning, you’ll receive an email summarizing your mail and packages scheduled to arrive soon.

Dashboard and Mobile App: You can also check your Informed Delivery dashboard via your smartphone, computer, or the USPS Mobile app.

Preview Incoming Mail:

Informed Delivery provides scanned images of the exterior of incoming letter-sized mail pieces (processed through automated equipment).

These grayscale images show the address side of your mail, allowing you to see what’s coming before it arrives.

Manage Your Packages:

Track and manage your packages conveniently from one place.

Set up package tracking notifications to receive text and/or email alerts with delivery details.

Leave delivery instructions for your carrier or schedule redelivery if needed.

Maximizing Your Informed Delivery Experience

Package Tracking Notifications:

Turn on package tracking notifications to stay informed about your packages’ status.

Receive alerts when your package is out for delivery or has been delivered.

Mail Reminders:

Schedule email reminders for important mail pieces.

From your Daily Digest email, click “Set a Reminder” to receive additional notifications for mail you don’t want to miss.

Electronic Signature Online:

Register your digital signature online to receive Signature Required packages in your mailbox or preferred delivery location.

Dashboard Features:

  • View package details and tracking history.
  • Leave USPS Delivery Instructions for your carrier.
  • Schedule redelivery for another day.
  • Add a unique package nickname or remove a package you no longer wish to track.

Frequently Asked Questions

  1. How much does Informed Delivery cost? It’s completely free!
  2. Who is eligible for Informed Delivery? Anyone with a valid USPS.com account can sign up.
  3. How soon after registration will I start receiving mail images and package notifications? Once you’ve set up and verified your account, you’ll start receiving notifications promptly.
  4. What if I’m moving and need to change my address? Update your address through the USPS website to ensure accurate notifications.

Informed Delivery is a game-changer for those who want to stay informed about their mail and packages. Sign up today and enjoy the convenience of knowing what’s on its way to your mailbox!

Disclaimer: This blog post is for informational purposes only and does not constitute official USPS guidance. Always refer to the USPS website for the most up-to-date information.